{"id":690,"date":"2021-06-17T12:18:15","date_gmt":"2021-06-17T17:18:15","guid":{"rendered":"https:\/\/www.nicholls.edu\/case-management\/?page_id=690"},"modified":"2021-06-29T10:41:48","modified_gmt":"2021-06-29T15:41:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.nicholls.edu\/case-management\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"690\" class=\"elementor elementor-690\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dbc692d elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"dbc692d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ee9d31\" data-id=\"1ee9d31\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94cc42e elementor-widget elementor-widget-heading\" data-id=\"94cc42e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CASE MANAGEMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0437f31 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"0437f31\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-48b8c20\" data-id=\"48b8c20\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3647cbe elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"3647cbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CASE MENU<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f912bd9 elementor-nav-menu__align-justify elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-global elementor-global-685 elementor-widget-nav-menu\" data-id=\"f912bd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;fas fa-caret-down&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-f912bd9\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-691\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/\" class=\"elementor-item menu-link\">Case Management<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-700\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/apply-for-assistance\/\" class=\"elementor-item menu-link\">Apply for Assistance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-702\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/help-with-referrals\/\" class=\"elementor-item menu-link\">Referral Help<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-751\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/colonel-care\/\" class=\"elementor-item menu-link\">Colonel Care<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-780\"><a aria-expanded=\"false\" href=\"https:\/\/www.nicholls.edu\/case-management\/programs\" class=\"elementor-item menu-link\">Programs<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-732\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/colonel-closet\/\" class=\"elementor-sub-item menu-link\">Colonel Closet<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-778\"><a aria-expanded=\"false\" href=\"https:\/\/www.nicholls.edu\/case-management\/colonel-closet\/colonel-pantry\/\" class=\"elementor-sub-item menu-link\">Colonel Closet Pantry<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-833\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/colonel-closet\/colonel-pantry\/pantry-recipes\/\" class=\"elementor-sub-item menu-link\">Pantry Recipes<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-768\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/operation-mayday\/\" class=\"elementor-sub-item menu-link\">Operation MAYDAY<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-708\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\">Resources &#038; Links<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-701\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/connect-with-resources\/\" class=\"elementor-sub-item menu-link\">Connect with Resources<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-711\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/local-community-resources\/\" class=\"elementor-sub-item menu-link\">Local Community Resources<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-710\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/national-helplines\/\" class=\"elementor-sub-item menu-link\">National Helplines<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-699\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/helpful-links\/\" class=\"elementor-sub-item menu-link\">Helpful Links<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-709\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/quick-links\/\" class=\"elementor-sub-item menu-link\">Quick Links<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-815\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/snap-benefits-101what-you-need-to-know\/\" class=\"elementor-sub-item menu-link\">SNAP\/WIC Benefits<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-692\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/faq\/\" class=\"elementor-sub-item menu-link\">FAQ<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-718\"><a href=\"https:\/\/cm.maxient.com\/reportingform.php?ÐÓ°É´«Ã½StateUniv&#038;layout_id=5\" class=\"elementor-item menu-link\">Make a Report<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-f912bd9\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-691\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Case Management<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-700\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/apply-for-assistance\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Apply for Assistance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-702\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/help-with-referrals\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Referral Help<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-751\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/colonel-care\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Colonel Care<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-780\"><a aria-expanded=\"false\" href=\"https:\/\/www.nicholls.edu\/case-management\/programs\" class=\"elementor-item menu-link\" tabindex=\"-1\">Programs<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-732\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/colonel-closet\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Colonel Closet<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-778\"><a aria-expanded=\"false\" href=\"https:\/\/www.nicholls.edu\/case-management\/colonel-closet\/colonel-pantry\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Colonel Closet Pantry<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-833\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/colonel-closet\/colonel-pantry\/pantry-recipes\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Pantry Recipes<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-768\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/operation-mayday\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Operation MAYDAY<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-708\"><a aria-expanded=\"false\" class=\"elementor-item menu-link\" tabindex=\"-1\">Resources &#038; Links<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-701\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/connect-with-resources\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Connect with Resources<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-711\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/local-community-resources\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Local Community Resources<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-710\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/national-helplines\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">National Helplines<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-699\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/helpful-links\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Helpful Links<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-709\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/quick-links\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Quick Links<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-815\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/snap-benefits-101what-you-need-to-know\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">SNAP\/WIC Benefits<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-692\"><a href=\"https:\/\/www.nicholls.edu\/case-management\/faq\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">FAQ<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-718\"><a href=\"https:\/\/cm.maxient.com\/reportingform.php?ÐÓ°É´«Ã½StateUniv&#038;layout_id=5\" class=\"elementor-item menu-link\" tabindex=\"-1\">Make a Report<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0deb1aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0deb1aa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f28df25\" data-id=\"f28df25\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b6587ae elementor-widget elementor-widget-spacer\" data-id=\"b6587ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-67de27a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67de27a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25624fa\" data-id=\"25624fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a0b7503 elementor-widget elementor-widget-heading\" data-id=\"a0b7503\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-65358b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65358b8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0862b76\" data-id=\"0862b76\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cb57506 elementor-widget elementor-widget-text-editor\" data-id=\"cb57506\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>What does Case Management do?<\/strong><\/h3><ul><li aria-level=\"1\">Meets with students who are struggling with academic and non-academic challenges<\/li><li aria-level=\"1\">Assesses the type of assistance and resources a student needs<\/li><li aria-level=\"1\">Provides referrals to campus and community resources<\/li><li aria-level=\"1\">Works with students to develop self-advocacy skills<\/li><li aria-level=\"1\">Exploration of and referral for mental health concerns<\/li><li aria-level=\"1\">Alcohol\/Drug Referrals and Coordination<\/li><li aria-level=\"1\">Problem Resolution<\/li><li aria-level=\"1\">Crisis management<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7165a39\" data-id=\"7165a39\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cd3b391 elementor-widget elementor-widget-text-editor\" data-id=\"cd3b391\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Who is eligible for Case Management services?<\/strong><\/h3><p>All currently enrolled ÐÓ°É´«Ã½ students are eligible for Case Management services.<\/p><p>When a student is referred, or is self-referred, a case manager will reach out to the student to assess his or her needs, provide resources and assist the student in developing an action plan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c87a268\" data-id=\"c87a268\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52328ba elementor-widget elementor-widget-text-editor\" data-id=\"52328ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>When do I refer a student for additional help?<\/strong><\/h3><p>In many cases, faculty and staff provide adequate help through active listening, facilitating open discussion of problems, instilling hope, conveying acceptance, and offering basic advice. In some cases, however, students need professional help to overcome problems and to resume effective coping. The following signs indicate that a student may need counseling:<\/p><ul><li aria-level=\"1\">The student remains distressed following repeated attempts by you and others to be helpful.<\/li><li aria-level=\"1\">The student becomes increasingly isolated, unkempt, irritable, or disconnected.<\/li><li aria-level=\"1\">The student\u2019s academic or social performance deteriorates.<\/li><li aria-level=\"1\">The student\u2019s concerning behavior continues.<\/li><li aria-level=\"1\">You find yourself doing on-going counseling.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8f1df8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8f1df8f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5306043\" data-id=\"5306043\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43caf2e elementor-widget elementor-widget-text-editor\" data-id=\"43caf2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>How do I tell a student I am referring him\/her to Case Management?<\/strong><\/h3><p>Should you choose to inform your student you are making a referral, it is helpful to communicate with him\/her why you are concerned and what a referral entails. Students will often respond positively to additional help when they have more information and understand the process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0c72ea6\" data-id=\"0c72ea6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c215a7 elementor-widget elementor-widget-text-editor\" data-id=\"2c215a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>What are the benefits of accessing case management support?<\/strong><\/h3><ul><li aria-level=\"1\">Aiding students in maneuvering through the unintended, related consequences of an illness or injury.<\/li><li aria-level=\"1\">Communicating with Associate Dean\/professors in regards to class attendance, missing exams, important class deadlines, etc.<\/li><li aria-level=\"1\">Communicating with parents\/guardians, if necessary.<\/li><li aria-level=\"1\">Making referrals to on-campus\/community resources.<\/li><li aria-level=\"1\">Providing support during a time of stress or crisis.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-432b92a\" data-id=\"432b92a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e5918b elementor-widget elementor-widget-image\" data-id=\"6e5918b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cm.maxient.com\/reportingform.php?ÐÓ°É´«Ã½StateUniv&#038;layout_id=5\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"326\" height=\"328\" src=\"https:\/\/www.nicholls.edu\/case-management\/wp-content\/uploads\/sites\/147\/2021\/06\/Screen-Shot-2021-06-17-at-12.01.57-PM.png\" class=\"attachment-large size-large wp-image-686\" alt=\"\" srcset=\"https:\/\/www.nicholls.edu\/case-management\/wp-content\/uploads\/sites\/147\/2021\/06\/Screen-Shot-2021-06-17-at-12.01.57-PM.png 326w, https:\/\/www.nicholls.edu\/case-management\/wp-content\/uploads\/sites\/147\/2021\/06\/Screen-Shot-2021-06-17-at-12.01.57-PM-200x200.png 200w\" sizes=\"(max-width: 326px) 100vw, 326px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cc2e282 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc2e282\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-477d05c\" data-id=\"477d05c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58c7cb0 elementor-widget elementor-widget-text-editor\" data-id=\"58c7cb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>What about privacy laws and confidentiality?<i>\u00a0<\/i><\/strong><\/h3><p>The Family Educational Rights and Privacy Act (FERPA) allows school officials to share personally identifiable information from student education records (like grades or reports of misconduct) with other school officials who have a legitimate educational interest. In an emergency, FERPA permits school officials to disclose education records without student consent. This includes personally identifiable information from those records that can be used to protect the health and safety of students or other individuals. In an emergency, records and information may be released to appropriate parties such as law enforcement officials, public health officials, and trained medical personnel. Every effort is made to protect your privacy and the information discussed will only be shared in the context of assisting the student. The staff will share information on a need-to-know basis. In order to coordinate services, written releases of information are signed by the student, when necessary. For more information regarding FERPA, please visit the <a href=\"https:\/\/www2.ed.gov\/policy\/gen\/guid\/fpco\/ferpa\/index.html\">Family Educational Rights and Privacy Act (FERPA)<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CASE MANAGEMENT CASE MENU Frequently Asked Questions What does Case Management do? Meets with students who are struggling with academic and non-academic challenges Assesses the type of assistance and resources a student needs Provides referrals to campus and community resources Works with students to develop self-advocacy skills Exploration of and referral for mental health concerns [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-690","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Case Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nicholls.edu\/case-management\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Case Management\" \/>\n<meta property=\"og:description\" content=\"CASE MANAGEMENT CASE MENU Frequently Asked Questions What does Case Management do? 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